Frequently Asked Questions
Is it really personalized?
Yes. Your formula starts from NutriOne Essentiel, 14 everyday vitamins, minerals and omega-3. You add up to 4 goals, depending on your needs. Each goal adds its ingredients to the same sachet. Two people with different goals receive a different formula.
Do I have to take the quiz?
No, it is optional. If you know what you are looking for, choose your goals directly on your formula page. If you are unsure, the 3-minute quiz suggests the goals suited to your profile.
Who develops the formulas?
Each formula is developed and validated by our scientific committee. Dosages are based on scientific literature, not trends.
How long until I see results?
Supplementation is an ongoing process. We recommend a minimum of 3 months to build it into your routine and assess how you feel.
Can I change my plan?
Yes. Write to us before your next renewal and we will adjust your goals.
How much does NutriOne cost?
NutriOne Essentiel costs 89 CHF per month with a subscription, no commitment, or 105 CHF as a one-time purchase. Each added goal costs 9 CHF, with a subscription or as a one-time purchase. Delivery is free with the subscription. For a one-time purchase, it costs 9 CHF. By comparison, buying 5 to 10 supplements separately costs on average 280 to 320 CHF per month, without personalisation or simplicity.
Can I cancel at any time?
Yes. The monthly subscription has no commitment. You can also pause it at any time from your customer account.
Is this compatible with my medication?
The formulation framework was designed with scientific rigour. If you are undergoing treatment, we recommend consulting your doctor before starting.
What's in my first shipment?
A single box of 30 sachets, one a day, with your first name on every sachet. Each sachet combines your 14 essentials and your goals. With the subscription, your first order also includes the Welcome Box, with a free water bottle, and your personalised guide, sent by email.
What is the personalized guide?
A guide to your goals: the role of each active ingredient in your formula and how to take it every day. It comes free with the subscription and is sent to you by email after your order.
When will I receive my order?
Allow 5 to 12 working days for delivery depending on your destination.
Which countries do you deliver to?
NutriOne delivers to Switzerland and throughout Europe.
How is my order shipped?
Your formula is made to measure once your order is received, then shipped from our manufacturing partner in Europe. You will receive a shipping confirmation email with your tracking number.
Is delivery included?
Delivery is free with the subscription, whatever the number of goals. For a one-time purchase, it costs 9 CHF, whatever your destination.
Where are the formulas made?
In the European Union, by our exclusive supplier certified GMP, ISO 22000 and HACCP.
What if my plan doesn't suit me?
We readjust it for free at every renewal until it suits you: that is our Fair Formula guarantee. And if your first box does not suit you, we refund it, once, within 30 days of receipt. No commitment: cancel whenever you want. A message to info@nutrione.ch is enough.